Ask SCORE: Listening to Customers Generates Business

Ask SCORE: Listening to Customers Generates Business
Customer satisfaction is crucial to a small business. For more help in achieving that objective, contact the counselors at SCORE America's free and confidential source of small business mentoring and coaching. SCORE is a nationwide nonprofit …
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OAISYS Receives Customer Interaction Solutions Magazine's 2011 Product of the …
TEMPE, AZ, Jan 26, 2012 (MARKETWIRE via COMTEX) — OAISYS(R), a leader in business call recording and contact center management solutions, today announced that TMC, a global, integrated media company, has named OAISYS' Tracer call recording software …
Read more on MarketWatch (press release)

Pro Sports Coaches Set Business Leadership Examples
"Great coaches have the ability to check in at the beginning of practice and find out what's going on with each player," Brubaker says. He recommends that small businesses start each workday with the office version of a huddle, a time when the boss can …
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